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鈥淪urgery is often a confusing and overwhelming process for patients... Our patients can stay connected on their desktops, laptops and mobile devices with 草莓社区 so they are engaged with the recovery process both before and after surgery.鈥
鈥淲e have now had several patients that had their first joint replacement surgery completed at the beginning of the pandemic, and their second joint replacement in the past months with the 草莓社区 app. The feedback we have received is very compelling with patients saying their experience was 100x better with the app and the support of our NP.鈥
"Seamless has become essential for success for us when it comes to ERAS because it really helps with keeping patients on-task and on-target... It also helps with ERAS specifically because we can track compliance. We can now say, you know, we're not compliant in the last month in these three components..."
鈥湶葺缜, which acts as a virtual patient companion, will annually provide approximately 800 cardiac surgery patients with a single point of access to care information that will help them, and their care teams prepare for surgery, support their recovery, and reduce hospital readmissions."
"草莓社区 is taking the recommendations that we鈥檙e giving patients in the ERAS process, and it鈥檚 putting that right in a patient鈥檚 pocket. It鈥檚 a neat technology that鈥檚 truly aligned with our own goals of better health for those patients coming through the ERAS process."
鈥湶葺缜 helps our hospital accomplish key goals: Greater innovation, shorter recovery times and better patient experience... Recognizing the transition to value-based care for cardiac surgery, such as bundled payments, 草莓社区 will be a key partner of ours for improving the patient experience and clinical outcomes for cardiac surgery.鈥
"[草莓社区] is extremely user friendly. That鈥檚 part of the reason why we partnered with them, we really liked how it looked just from the very get-go... One of the things that Seamless does too is it鈥檚 built real time. So we can log in and see all of our patients, almost like on a radar screen. We can see what patients are saying in terms of how they feel, what their pain responses are like, if there鈥檙e any issues. It can literally be a red alert that鈥檚 set for patient鈥檚 that are having issues who are responding to questions saying I have an issue. That for now prompts basically a note to one of our nurses who can actually then get that red alert and then call the patient and follow up and help take care of the issue... We had a patient respond to a Seamless question not doing well and my nurse was able to almost immediately respond within 10 minutes. The patient was so surprised, but it really got that patient out of trouble."
鈥淐ardiac surgical teams are under increasing pressure to provide healthcare value by optimizing outcomes while reducing complications and costs... Informatics platforms such as 草莓社区 can assist in achieving such goals.鈥
"We are excited to be working with 草莓社区 to use technology to improve patient care. We also wanted new ways to engage patients in their recovery. We have been looking for an innovative solution to help with this."
鈥淚t has been exciting to work with 草莓社区 to expand our strategy for patient-and family-centred care and improve the patient experience and health outcomes. With the use of 草莓社区, patients are receiving focused education and recommendations at the right time in their recovery enabling them to better self-manage, monitor their progress and seek help when needed.鈥
"草莓社区 allows us to be proactive in our approach to post-discharge care. The platform has enabled us to extend our care beyond the wall of the hospital, monitor patient concerns in real-time and ultimately prevent ER visits and readmissions."
